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Once the configuration is ready the next Fabulous Surveys functionality is available for the user:

Issue Preview Surveys

To preview the survey email

Go to: <Some issue> → Activity → Surveys Preview

In that section, you can shift between the ACTIVE campaign tab (blue rectangle on the screenshot).

Select an email address (correspond to the campaign recipient field) to preview the email data. And force send the survey (if the current user has appropriate permission) for the selected or all recipients if recipients are more than 1 (red rectangle on the screenshot).

If the recipient hides his email you will see the appropriate message

Force Send Survey

Allow Jira users with the appropriate permissions to send the survey ignoring campaign configuration from the trigger and periodicity section.

Please note

Will be ignored only Trigger and Once per ticket configuration. 'Link expiration' and 'Resend if expired' functionality left as it is. You can get more about this functionality here.

Issue Survey Answers

Surveys Responses

Find a way to contact us in the Contact and Support section

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