Configuring Fabulous Surveys

Once you have installed the app, you are able to create Fabulous Surveys for your Jira instance.

Any user working with the plugin for the first time must "allow access" from the plugin to the Jira instance

Configuration

Basically, the plugin provides several layers of configurations:

Global Surveys SMTP configuration
Campaigns Settings
- Survey Campaigns
  - Email
  - Survey
  - SMTP
  - Trigger
  - Periodicity
- View Permissions
Surveys Responses

let's look at each of them.

Global surveys SMTP configuration

By default, the plugin uses our native SMTP server to send survey emails. There are some limitations, in that case, recipients achieve emails from the next address: support@together4apps.com

If you would like to change this address or use your native SMTP server, you can configure this by the next path:

Go to: Apps (top navigation menu) → Manage your apps → Global surveys SMTP configuration (left side menu)

Please note

In the information section declared which SMTP configuration is used for all campaigns by default, Please check the message 'Used default…' (support@together4apps.com) or 'Used custom…’ (your SMTP config) this configuration might be overridden directly inside the campaign SMTP configuration.

If you delete your custom SMTP configuration, the plugin switches to using the native one.

If you deleted or changed the Global SMTP configuration for the existed campaign, it anyway will be used on the campaign configuration layer, until you change this. Please follow the campaign configuration section to get more details.

Campaigns Settings

A campaign might be created only within the scope of some project. You might have several campaigns per project. This interface is available only for site admins who have access to the ‘project settings’ section.
Go to: <Your project> → Project Settings (left menu) → Campaigns Settings (left menu)