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Once you have installed the app, you are able to create Fabulous Surveys for your Jira instance.

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Field

Value

Description

Recipient

Reporter (default)

Assignee

Custom

The email recipient will be taken from reporter, assignee or Users for survey custom field type.

Rating type

Stars (default)

Smiles

Numbers

Link

Rating type will be used as part of the email body instead of mask @@ratingType@@

Rating size

From 5 (default) to 10

Applied only for: stars, smiles or numbers

Rating size will be used together with selected rating type as part of the email body instead of mask @@ratingType@@

Rating color

Black, Blue, Coral, Cyan,Deep Pink, Green, Red (default), White, Yellow

Applied only for: stars, smiles or numbers

Rating color will be used together with selected rating type as part of the email body instead of mask @@ratingType@@

Email subject

Text: default value →

Leave your job satisfaction at @@issueKey@@

The subject of the survey email. Also, the next masks might be applied inside:
@@person@@ @@issueKey@@ @@issueSummary@@ @@issueAssignee@@ @@issueReporter@@ @@issueType@@ @@projectKey@@ @@issueCreated@@ @@issueUpdated@@ @@issueStatus@@ @@issueDescription@@
To get more please check the applicable mask types section

Email body

HTML: default value ->

Code Block
Dear @@person@@,
    <br>
    <br>
    We have completed work on the issue @@issueLink@@,
    <br>
    please rate our service.
    <br>
    <br>    
    @@ratingType@@
    <br>
    <br>
    <p style="color:red; font-weight:bold;">
    Please don't reply to this email
    </p>

To build the body of the survey email, you can use base HTML tags as <br> for white space or <p>some text</p> for paragraphs and also any of the applicable mask types.

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Field

Value

Description

Question

Type text

Question for the survey form

Required

Type toogle

If required selected, the question answer should be provided to submit the survey form

Active

Type toogle

If active selected, a field will be displayed. Has priority under the required. In case of required=true and active=false

field not be displayed so the form will be submitted.

Type

Type Select

Radio, Checkbox or Text

Type of the question.
Radio → only one applicable answer from the options list.

Checkbox → multiple applicable answers from the options list.

Text → input field text for the answer.

Add option

Type Button

For the Radio type at least two options should be provided

For the Checkbox type at least one option should be provided

For the Text type option will not be applied.

Option

Type Text

Applied only for: Radio or Checkbox types.

Option for the corresponding type.

Delete option

Type Button

Delete option from the list

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By default, the field is configured to get a list of Jira users. This might be changed to a list of direct email addresses for internal emails, or for a list of external emails of users who don’t have access to the Jira instanseinstance.

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For the default field configuration, when you click into the field in the issue interface, the next modal will be shown:

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Info

You can specify several custom fields for the one issue, recipients will be collected from all of them.

In the Surveys Analytics, Preview or Responses interfaces external email will be displayed with the 🌎 at the beginning, for internal with 🏢.

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Note

Please note:

Even if a survey email will be sent for the email user who don’t have access to your Jira instance, the recipient can’t respond on the survey as the plugin using the Jira instance to the interact with survey response formDepending on the type of user email (internal or external) survey link in the email will follow one of the sites for the survey form. For internal Jira users, it will be a link back to your Jira instance, for external it will be https://surveys.together4apps.com. We recommend using external users for external emails only. Internal Jira users must be logged into Jira before submitting their feedback, while external users can submit feedback if they have a direct link to the survey form from an email.

\uD83D\uDCCB Get more about using

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