Once you have installed the app, you are able to create Fabulous Surveys for your Jira instance.
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Please note In the information section declared which SMTP configuration is used for all campaigns by default, Please check the message 'Used default…' (support@together4apps.com) or 'Used custom…’ (your SMTP config) this configuration might be overridden directly inside the campaign SMTP configuration. |
If you delete your custom SMTP configuration, the plugin switches to using the native one.
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If you deleted or changed the Global SMTP configuration for the existed campaign, it anyway will be used on the campaign configuration layer, until you change this. Please follow the SMTP campaign configuration section to get more details. |
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Field | Value | Description | ||
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Recipient | Reporter (default) Assignee Custom | The email recipient will be taken from reporter, assignee or | ||
Rating type | Stars (default) Smiles Numbers Link | Rating type will be used as part of the email body instead of mask     | ||
Rating size | From 5 (default) to 10 Applied only for: stars, smiles or numbers | Rating size will be used together with selected rating type as part of the email body instead of mask | ||
Rating color | Black, Blue, Coral, Cyan,Deep Pink, Green, Red (default), White, Yellow Applied only for: stars, smiles or numbers | Rating color will be used together with selected rating type as part of the email body instead of mask | ||
Email subject | Text: default value → | The subject of the survey email. Also, the next masks might be applied inside: | ||
Email body | HTML: default value ->
| To build the body of the survey email, you can use base HTML tags as |
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Field | Value | Description |
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Question | Type text | Question for the survey form |
Required | Type toogle | If required selected, the question answer should be provided to submit the survey form |
Active | Type toogle | If active selected, a field will be displayed. Has priority under the required. In case of required=true and active=false field not be displayed so the form will be submitted. |
Type | Type Select Radio, Checkbox or Text | Type of the question. Checkbox → multiple applicable answers from the options list. Text → input field text for the answer. |
Add option | Type Button | For the Radio type at least two options should be provided For the Checkbox type at least one option should be provided For the Text type option will not be applied. |
Option | Type Text Applied only for: Radio or Checkbox types. | Option for the corresponding type. |
Delete option | Type Button | Delete option from the list |
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Please note DO NOT FORGET TO CLICK Save BUTTON UNDER Survey TAB SECTION AFTER THE ALL QUESTIONS ADDED BEFORE CLICKING Exit |
SMTP
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The campaign SMTP configuration overrides the global or the default SMTP configuration. Please check the next examples to understand how this section works.
GIVEN -> The global SMTP configuration is a DEFAULT. WHEN -> created a new campaign its SMTP configuration also will be the DEFAULT. THEN -> the global configuration changed to the custom one, but the campaign configuration was left in the DEFAULT.
GIVEN -> The global SMTP configuration is a CUSTOM (on the campaign level it's called a GLOBAL). WHEN -> created a new campaign its SMTP configuration will be a GLOBAL. THEN -> the global configuration changed to some new value, in that case, the SMTP campaign configuration switched to the CAMPAIGN state, as its value is different from the DEFAULT and the GLOBAL.
Regarding these examples, you may notice that the campaign SMTP configuration copies the value from the global SMTP configuration when it's created and store this state until it will be changed directly inside the campaign.
The campaign SMTP configuration might be in the three states: CAMPAIGN, GLOBAL, or DEFAULT. The state can be downgraded from the CAMPAIGN to the GLOBAL (if the global config exists) or to the DEFAULT by clicking a Delete button.
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The campaign also can be upgraded to the GLOBAL state if it’s state the DEFAULT and the global config exists by clicking Upgrade to global button.
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To quickly check current SMTP status you can use information from the campaigns list under the campaign name.
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Trigger
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