Page Comparison

Recipient

Reporter (default)

Assignee

Custom

The email recipient will be taken from reporter, assignee or Users for survey custom field type.

Rating type

Stars (default)

Smiles

Numbers

Link

Rating type will be used as part of the email body instead of mask @@ratingType@@

Image Removed

Image Added

Rating size

From 5 (default) to 10

Applied only for: stars, smiles or numbers

Rating size will be used together with selected rating type as part of the email body instead of mask @@ratingType@@

Rating color

Black, Blue, Coral, Cyan,Deep Pink, Green, Red (default), White, Yellow

Applied only for: stars, smiles or numbers

Rating color will be used together with selected rating type as part of the email body instead of mask @@ratingType@@

Email subject

Text: default value →

Leave your job satisfaction at @@issueKey@@

The subject of the survey email. Also, the next masks might be applied inside:
@@person@@ @@issueKey@@ @@issueSummary@@ @@issueAssignee@@ @@issueReporter@@ @@issueType@@ @@projectKey@@ @@issueCreated@@ @@issueUpdated@@ @@issueStatus@@ @@issueDescription@@
To get more please check the applicable mask type types section

Email body

HTML: default value ->

Dear @@person@@,
    <br>
    <br>
    We have completed work on the issue @@issueLink@@,
    <br>
    please rate our service.
    <br>
    <br>    
    @@ratingType@@
    <br>
    <br>
    <p style="color:red; font-weight:bold;">
    Please don't reply to this email
    </p>

To build the body of the survey email, you can use base HTML tags as <br> for white space or <p>some text</p> for paragraphs and also any of the applicable mask types.

Survey description

Type Text default value ->

We would be grateful if you rate our service and leave a review in the form below

Description message for the survey form. Will be displayed below the rating selector.

Add comment if the rating

Type Condition default value ->

Do not add comment or might be applied value from 9 or less to 2 or less

Condition to show the additional feedback input text field if the rating value is less than the selected value.

Label for a comment if the rating is less than the selected value

Type Label default value ->

Leave your feedback

Label for the input text field that appears if the rating value is less than the selected value.

Thank you message

Type Text default value ->

Thank you for your feedback!

Message will be displayed after survey form will be send

Add question

Type Button

Type of the survey questions that can be added to the form specified in the Question types section.

Edit question

Type Button

Edit current question.

Move up question

Type Button

Change current question position before to an above question.

Move down question

Type Button

Change current question position after to a below question.

Delete question

Type Button

Delete current question.

Question

Type text

Question for the survey form

Required

Type toogle

If required selected, the question answer should be provided to submit the survey form

Active

Type toogle

If active selected, a field will be displayed. Has priority under the required. In case of required=true and active=false

field not be displayed so the form will be submitted.

Type

Type Select

Radio, Checkbox or Text

Type of the question.
Radio → only one applicable answer from the options list.

Checkbox → multiple applicable answers from the options list.

Text → input field text for the answer.

Add option

Type Button

For the Radio type at list two options should be provided

For the Checkbox type at list one option should be provided

For the Text type option will not be applied.

Option

Type Text

Applied only for: Radio or Checkbox types.

Option for the corresponding type.

Delete option

Type Button

Delete option from the list