Page Comparison

Recipient

Reporter (default)

Assignee

Custom

The email recipient will be taken from reporter, assignee or Users for survey custom field type.

Rating type

Stars (default)

Smiles

Numbers

Link

Rating type will be used as part of the email body instead of mask @@ratingType@@

Image Added

Image Added

Image Added

Image Added

Rating size

From 5 (default) to 10

Applied only for: stars, smiles or numbers

Rating size will be used together with selected rating type as part of the email body instead of mask @@ratingType@@

Rating color

Black, Blue, Coral, Cyan,Deep Pink, Green, Red (default), White, Yellow

Applied only for: stars, smiles or numbers

Rating color will be used together with selected rating type as part of the email body instead of mask @@ratingType@@

Email subject

Text: default value →

Leave your job satisfaction at @@issueKey@@

The subject of the survey email. Also, the next masks might be applied inside:
@@person@@ @@issueKey@@ @@issueSummary@@ @@issueAssignee@@ @@issueReporter@@ @@issueType@@ @@projectKey@@ @@issueCreated@@ @@issueUpdated@@ @@issueStatus@@ @@issueDescription@@
To get more please check the applicable mask type section

Email body

HTML: default value ->

Dear @@person@@,
    <br>
    <br>
    We have completed work on the issue @@issueLink@@,
    <br>
    please rate our service.
    <br>
    <br>    
    @@ratingType@@
    <br>
    <br>
    <p style="color:red; font-weight:bold;">
    Please don't reply to this email
    </p>

@@person@@

Name of the email recipient (for the custom recipient without Jira name will be used xxx prefix of the email (e.g: xxx@mail.com)

@@issueKey@@

Issue key

@@issueSummary@@

Issue summary

@@issueAssignee@@

Issue assignee (display name)

@@issueReporter@@

Issue reporter (display name)

@@issueType@@

Issue type

@@projectKey@@

Project key

@@issueCreated@@

Issue created date in the format mmmm dS, yyyy, h:MM:ss TT Z

@@issueUpdated@@

Issue updated date in the format mmmm dS, yyyy, h:MM:ss TT Z

@@issueStatus@@

Issue status

@@issueDescription@@

Issue description

@@issueLink@@

Issue link (displayed as issue key)

@@ratingType@@

Dispalyed as a sum of the fields Rating type + Rating color + Rating size.